Mahia Group Limited
TE AO MAORI BASED CONSULTANCY SUPPORT
We offer strategic professional and back office services to all organisations, with wealth of experience in Kaupapa Maori and Hauora service delivery.
We deliver value to our clients by combining a wide scope of industry knowledge with strong functional capabilities. Our focus is to manage projects cost-effectively, while at the same time mitigating risk and improving results. Our success is about teamwork,a coordinated effort from all disciplines and delivering on our commitments.
We help organisations to improve their performance, operating primarily through the analysis of existing organisational problems and the development of plans for improvement. Organisations can draw upon the services of our management consultants for a number of reasons, including gaining external advice and access to the consultants & specialised expertise.
Let us worry about your next project – we will handle your implementation and deadlines
CHANGE MANAGEMENT
Our change management team helps organisations undertake transformation.
TRANSFORMATION STRATEGY
Struggling to develop the roadmap for change, analysis through to implementation - That what we do!
QUALITY MANAGEMENT
Needing policies and procedures developed? – we have got you covered
STRATEGIC DEVELOPMENT
Strategic plan needs a refresh or a complete overhaul – we have got you covered
DEVELOPMENT
Needing a funding proposal written or a service developed - our development team is full of ideas
DELIVERED FROM A TE AO MAORI LENS
Our consultants are Maori professionals and are here just a call away!
SERVICES
Quality Management System Implementation
Quality Management Services
Back Office Services
Service Intergration
Financial Literacy Training
Develop and Implementation of Strategy Plan
Develop Annual Plan
Development of Statement of Intent
Development of Communication Strategy and Plan
Resources for Marae, Communities and Whanau
Training Facilitation and Lead Facilitator Services
Audit Services
Human Resource Management Services
Review and Assessment of Organisational Operations
Governance Training
Redevelopment and Design of Organisations "Vision, Mission and Statement"
Infrastructure Management
Network Activities for Maori Health Providers
Funding Proposals
Change Management
Project Management
Human Resource Management
Policy and Procedure Development
Strategic Plan Development
KORU QUALITY
Multiple standards
Koru Quality is a comprehensive and customisable quality management system designed around eight standards:
- ISO 9001:2015 Quality Management Systems – Requirements
- NZS 8134:2008 Health and Disability Services (Core) Standard
- NZS 8158:2012 Home and Community Support Sector Standard
- Social Sector Accreditation Standards (Levels 1–4)
- MSD Specialist Accreditation Standard: Care Services (Level 1)
The system also references New Zealand legislation, regulations and guidelines, including employment and health and safety laws, and can be customised to incorporate the requirements of your organisation’s contracts.
Good practice
Good-practice principles are baked into every Koru Quality process:
- Whānau/customer centered
- Te Tiriti o Waitangi
- Outcomes focused
- Process driven
- Continual improvement
- Evidence-based decisions
- Risk management
- Health and safety
Customisable
Koru Quality comes with a comprehensive set of customisable policies, procedures and tools spanning the whole quality management system:
Organisational management
High-level policies and practical procedures covering leadership, quality planning, risk management, workplace health and safety, human resources and other key management areas.
Service quality
Policies and procedures for managing complaints and adverse events, being responsive to customer and stakeholder feedback, monitoring and reviewing the quality management system, and ensuring continual improvement across the whole organisation.
Service delivery
Policies for customer-centered services, open disclosure, preventing abuse, neglect and discrimination, informed choice and consent, and other essential requirements of service delivery.
Flowcharts
Step-by-step flowcharts for use in staff manuals, training and planning sessions, or as everyday reminders posted on the wall. Includes complaints, adverse events, risk management and document control.
Forms and registers
An optional set of forms and registers designed to help put your procedures into practice every day. Designed to prompt users through each step required to follow your procedures. Includes complaints, adverse events, risk, hazards, internal audits and improvements.
Support
We provide specialist on-site and off-site support as you customise Koru Quality and put it into practice.
See it for yourself
Get in touch today for a no-obligation introduction to Koru Quality and learn how it can help your organisation better manage quality and improve outcomes for your whānau and customers.We’ll talk you through the package and arrange a demonstration so your key people can see it for themselves.
CONTACT
- Kennedy Bay Road, Kennedy Bay, New Zealand